J.

Jev Abandoned checkout diagnosis Code Example

Identify the friction behind a failed checkout session.

shipping quote viewed, address edited 3 times, exit

Events shipping quote viewed, address edited 3 times, exit
Shipping Cost more than item price

What friction should be investigated?

0% Shipping cost.
Shipping cost 72%
Payment failure 20%
Product mismatch 8%

Let the application shipping cost.

Code
Conceptual pseudocode — not official Jev SDK syntax
// Conceptual pseudocode — not Jev SDK syntax
const state = {
  "events": "shipping quote viewed, address edited 3 times, exit",
  "shipping_cost": "more than item price"
};

const decision = await evaluateDecision({
  state,
  question: "What friction should be investigated?",
  options: ["Shipping cost","Payment failure","Product mismatch"],
});

// Your adapter normalizes the provider response.
// Tune this example threshold on labelled data.
if (decision.outcome === "Shipping cost"
    && decision.probability >= 0.85) {
  tagCheckoutFriction(decision);
} else {
  queueForReview(decision);
}

This adapter illustrates the decision boundary. Check the official Jev docs for current API syntax.