95 / 100
Email routing
A customer asks to cancel next month's renewal while keeping access until the paid period ends.
Which workflow should start?
Cancellation review94%
Immediate deletion4%
Billing question2%
// Conceptual pseudocode — not Jev SDK syntax
const state = {
"subject": "Please cancel next month’s renewal",
"body": "Keep access until the paid period ends."
};
const decision = await evaluateDecision({
state,
question: "Which workflow should start?",
options: ["Cancellation review","Immediate deletion","Billing question"],
});
// Your adapter normalizes the provider response.
// Tune this example threshold on labelled data.
if (decision.outcome === "Cancellation review"
&& decision.probability >= 0.85) {
startCancellationReview(decision);
} else {
queueForReview(decision);
}Start the cancellation review and preserve access until the paid period ends.