Upgrade intent

// Conceptual pseudocode — not Jev SDK syntax
const state = {
  "message": "Can we get SSO for our 200-person team?",
  "current_plan": "Free"
};

const decision = await evaluateDecision({
  state,
  question: "What follow-up is appropriate?",
  options: ["Sales conversation","Help article","No follow-up"],
});

// Your adapter normalizes the provider response.
// Tune this example threshold on labelled data.
if (decision.outcome === "Sales conversation"
    && decision.probability >= 0.85) {
  suggestUpgradeFollowup(decision);
} else {
  queueForReview(decision);
}