Human handoff

// Conceptual pseudocode — not Jev SDK syntax
const state = {
  "message": "This is the third time. Please let me talk to someone.",
  "failed_attempts": 3
};

const decision = await evaluateDecision({
  state,
  question: "Should a person take over?",
  options: ["Hand off","Continue","Ask a question"],
});

// Your adapter normalizes the provider response.
// Tune this example threshold on labelled data.
if (decision.outcome === "Hand off"
    && decision.probability >= 0.85) {
  handoffConversation(decision);
} else {
  queueForReview(decision);
}