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Jev Missing information Code Example
Ask for the one detail needed to move a case forward.
The upload is broken.
Message The upload is broken.
Attachment none
Environment unknown
What should support ask for next?
0%
Error message.
Let the application error message.
Code
// Conceptual pseudocode — not Jev SDK syntax
const state = {
"message": "The upload is broken.",
"attachment": "none",
"environment": "unknown"
};
const decision = await evaluateDecision({
state,
question: "What should support ask for next?",
options: ["Error message","Invoice number","Account owner"],
});
// Your adapter normalizes the provider response.
// Tune this example threshold on labelled data.
if (decision.outcome === "Error message"
&& decision.probability >= 0.85) {
askForDetail(decision);
} else {
queueForReview(decision);
} This adapter illustrates the decision boundary. Check the official Jev docs for current API syntax.