10 / 100
Multilingual queue
Hola, necesito ayuda con mi factura.
Which language queue fits this message?
Spanish78%
English15%
Language review7%
// Conceptual pseudocode — not Jev SDK syntax
const state = {
"message": "Hola, necesito ayuda con mi factura.",
"account_locale": "en-US"
};
const decision = await evaluateDecision({
state,
question: "Which language queue fits this message?",
options: ["Spanish","English","Language review"],
});
// Your adapter normalizes the provider response.
// Tune this example threshold on labelled data.
if (decision.outcome === "Spanish"
&& decision.probability >= 0.85) {
routeLanguage(decision);
} else {
queueForReview(decision);
}Let the application spanish.